We have been acquired by GENEX INSIGHTS. Click here to go to our new site
64 Turaco St, Sandton 2055, South Africa
141B Block E Millenium Park, Century City
+27 (0)11 267 1400

Boot camp final day! Looking forward to Action Soccer a little bit later! :)

How we can help you

Multi-Channel Surveys

We believe in helping you to maximise the effectiveness of your survey programme. This is done by using a blend of the most effective technologies to allow your customers to easily give you their feedback and share their opinions using their preferred channels. read more

Convenient Easy Reporting with Customer Experience Management Software

Our analytics engine, The Analytics Builder, allows you to create whatever type of visualisations you desire. Results are Real-time, convenient and flexible. Our analytics use HTML5 or Flash and are rendered beautifully on all devices. read more

Closed Loop Service Recovery

All businesses fail their customers sometimes. It’s the manner in which they deal with these failures, which counts. We give you the tools to manage, report on and deliver route cause analysis on customer complaints. read more

Actionable Insights

As the data we gather about our clients becomes larger and larger, the ability to see straight through to the important insights and not to be distracted by the noise, is increasingly important. We know how ! read more

Skilled Professionals

Although we have great technology, we think that alone this is not enough. With a team of over 40 Market Research experts we are able to help you extract the right insights from your customer survey programme. read more

Internationally Enabled

While we are a proudly South African business, our technology is usually deployed as a hosted service allowing us to help you manage your customer survey programmes wherever you are in the world. There are five very compelling reasons why non-South African businesses should consider using us. read more