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64 Turaco St, Sandton 2055, South Africa
141B Block E Millenium Park, Century City
+27 (0)11 267 1400
TMS30x30

Boot camp final day! Looking forward to Action Soccer a little bit later! :)

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Voice of the Customer Software and Services

Our Voice of the Customer Platform allows us to listen to your customers’ voices across a number of digital channels which best suits them.

Our technology is internationally enabled across all the GSM networks and allows us to collect survey replies across a number of different methods including:

  • Interactive two-way SMS (Which we pioneered)
  • All modes of web surveys
  • USSD when required
  • IVR (with selected partners)
  • CATI ( telephonic )
  • Coupon based – ideal for smaller businesses without advanced CRM systems
  • Kiosks

In our view, we simply want to maximise the effectiveness of your survey programme and will help you to implement your Customer Experience Management project in a way which will best deliver the results you need.

We have a range of packages and services to suit your exact needs, click here to view them